Privacy Policy

1. Introduction

Makom Connect ("Company," "we," "us," or "our") operates the Makom Connect platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website, mobile application, and related services.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. If you have any concerns about this Privacy Policy or our privacy practices, please contact us at privacy@makomconnect.com.

2. Information We Collect

Information You Provide Directly

• Account information (name, email, phone number, address)
• Profile information and preferences
• Payment and billing information (processed securely through Stripe)
• Communications and correspondence with us
• Member directory information (where applicable)
• Special dates and personal milestones
• Donation and fundraising information

Information Collected Automatically

• Device information (device type, operating system, browser type)
• Usage data (pages visited, features accessed, time spent)
• IP address and location information
• Cookies and similar tracking technologies
• Referral source and traffic analysis

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining the Service
• Processing transactions and sending related information
• Sending service announcements and updates
• Responding to inquiries and providing customer support
• Improving and optimizing our Service
• Personalizing your experience
• Conducting analytics and performance monitoring
• Complying with legal obligations
• Detecting and preventing fraud or security issues
• Enforcing our Terms of Service and other agreements

4. Information Sharing and Disclosure

Within Your Institution

If you use Makom Connect as a member of an institution, your profile information may be visible to administrators and other members of your institution as permitted by your institution's settings.

Service Providers

We share information with third-party service providers who assist us in operating the platform, including payment processors (Stripe), email service providers (Resend), and analytics providers.

Legal Requirements

We may disclose information when required by law or in response to legal process, such as a subpoena or court order.

Business Transfers

If Makom Connect is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and assessments
• Access controls and employee training

However, no security system is impenetrable. We cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Your Rights and Choices

You may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your account and associated data
• Opt-out of marketing communications
• Data portability (in certain jurisdictions)

To exercise these rights, please contact us at privacy@makomconnect.com.

8. Children's Privacy

Makom Connect is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

9. Third-Party Links

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using Makom Connect, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: